Advice

The Best Nanny Payroll Services Suitable for Families

If you want to easily pay for your nanny, you should definitely consider a nanny payroll service. These platforms come with essential tools that help you pay your employee while also complying with state laws regarding taxes. Below, I have evaluated and reviewed four of the best nanny payroll services available on the market.

Which Are the Best Nanny Payroll Services? Main Choices

1. Payroll by Wave

If you’re looking for seasonal employees, then Payroll by Wave is the right nanny payroll service that you need. This is a cloud-based solution that works perfectly for small businesses. Still, the company provides a complete array of services only to six states.

Employers are able to pay their nannies through direct deposits but they can also pick other alternatives like start-and-stop service or pay payroll taxes. All these are possible without any additional charges. The service works great for those who’re on a tight budget and comes with accounting software and free invoicing.

Features

Ease of Use: The software is user-friendly and has an intuitive platform. It will be easy for you to follow the dashboard and you’ll find a very useful to-do list. Two other important advantages are priority placement and large fonts. All these elements make it easier for you to realize how much the following payroll will be and when you should process it. Users can ask for assistance via email or through the company’s online platform.

Automation: The service transfers the client’s tax payments automatically while also filing the required paperwork when it comes to taxes and the IRS but only if you’re located in one of the following states: Florida, Texas, Washington, California, New York, or Illinois. If you’re based somewhere else, you will have to file the paperwork on your own but the app will still take care of other important aspects. For instance, it calculates exactly the sum that you must pay your nanny and the money that you owe to the state.

Pricing

In order to try the app and see if it works for you, there’s a 30-day free trial. As a user, you will pay between $288 and $468 per year, based on where you live. There are two available pricing plans to choose from:

  • Self-service – $20 per month plus an extra fee of $4 per employee;
  • Tax service – $35 plus $4 per employee (this one also provides automatic payments and tax filing).

Customer Opinions

The majority of users like how user-friendly this service is. They say it’s easy to use and has a lot of free features. However, the app can crash from time to time and many states don’t have full access to all the options of this service.

Pros

  • It’s a simple payroll experience;
  • There aren’t any hidden fees;
  • You can run payrolls in just a couple of minutes;
  • The company ensures and guarantees complete accuracy;
  • They have very good and professional customer support;
  • This is an affordable service.

Cons

  • The lack of memo options is a real problem;
  • Although it is a speedy service, sometimes you might encounter time-related issues because the app can work a little slow once in a while;
  • Certain solutions aren’t very intuitive and require some work and effort.

2. Sure Payroll

In our opinion, this is the best overall service when it comes to nanny payroll options. Sure Payroll affordable and comes with many useful features that all those who hire nannies will definitely need. There are different available payroll alternatives provided by this service: autopay, check or direct deposit payment, etc. All compliance resources, as well as perks and benefits, are included. Moreover, users can easily manage the app from their mobile device.

Features

This is a cloud-based payroll service solution that provides all the necessary features you would expect from this type of service plus some other useful characteristics as well. It only takes five simple steps to complete the setup process which takes no more than 45 minutes tops. Of course, it can take longer if you don’t gather all the required information and keep it nearby. Sure Payroll ensures an accurate tax filing so you won’t have to worry about penalizations as long as there aren’t any errors.

Mobile Access: The company has developed its own mobile app which allows you to handle everything right from your mobile device. It is compatible with both Android and iOS smartphones and gadgets. There’s a Touch ID feature that enables a quick login. Then, you must provide the nanny’s working hours, and finally, you can preview their activity while also approve the nanny’s paycheck.

On the other hand, employees also have their customized Sure Payroll mobile app that they can use to see paycheck details, deductions, earnings, and taxes. The app also features retirement deductions and federal tax details.

Ease of Use: This is a user-friendly and intuitive platform so it’s very easy to use. The dashboard is not cluttered. In fact, it’s straightforward. You must enter certain details like your name, phone number, and email address. Then, you’re required to give your company information before being able to choose certain settings and preferences such as pay period frequency.

The company provides a comprehensive online user guide that you can read to find out more about this service. If you still need additional help, Sure Payroll employees are there to answer your questions via email, phone, or chat.

Pricing

If you want to use this service, you’ll be required to cover a monthly fee of $39.99 per employee. If you have more than one employee, you will have to pay an additional 10$ fee per month for every new person that works for you. Besides these costs, there’s also an extra fee of $40 which is a one-time payment and it is charged to cover the cost of year-end forms such as Schedule H or Form W-2. All the platform’s users have full access to all the features of Sure Payroll, without any pricing tiers.

All in all, if you only have one nanny, you will pay approximately $524 per year. It’s true that this isn’t very cheap when it comes to nanny payroll services, but the company offers great value due to its large range of both basic and advanced features.

Customer Opinions

Reviewers have mixed opinions about this particular payment service. Many people are pleased with the way it works and the fact that it is quite affordable. According to them, it’s a very nice perk to be able to use the tool as much as you want without having to cover extra costs. One employer, however, stated that she has encountered an issue with using the app while she was traveling out of the country. Still, she said that the company’s customer service took care of everything and handled the problem professionally. Nevertheless, some other users complained about poor customer support, saying it is non-responsive.

Pros

  • It’s easy to use;
  • It comes with a mobile app;
  • This is an affordable service;
  • The reporting is robust and the processing time is short.

Cons

  • Sometimes, customer support might have some issues in responding promptly;
  • The service requires users to use a verification code which is sent to their phone. Otherwise, they aren’t able to fully access the payment tool and this can be a tad annoying.

3. Savvy Nanny

Savvy Nanny is the ideal choice for those of you who plan to hire more than one single nanny. Through this service, you will receive the software that you need in order to pay and file both state and federal taxes. You can also create pay stubs, pay wages through direct deposits, and even download and preview payroll details because the app syncs with QuickBooks. This is an affordable service and the fees are the same regardless of how many nannies you have hired.

Features

You will have access to basic features that are required for compliance and app maintenance. The app allows users to file and pay both federal and state taxes plus some local ones as well. When it comes to paying your nannies, you can do that by either writing checks or via direct deposits.

Ease of Use: The app’s interface is intuitive and very easy to use. It will be much easier for you to stay organized while also avoiding missed deadlines due to the platform’s support center and to-do list. The setup process is simplified by the tool’s wizard that guides users through every single step.

Customer Service: Their customer support is not on demand but they have a highly responsive customer service team. You will usually receive a reply with all the clarifications you need within 24 hours since your request. Users can leave voice messages or contact the company via email.

Pricing:

Savvy Nanny is much more affordable compared to many of the other similar services. Just think about this: most providers will add an extra fee for each employee that you hire. With Savvy Nanny, you can have up to four different nannies without any additional fees. If you want to hire more than four people, you will have to cover $1.50 per employee. Another great advantage is the fact that there aren’t any setup costs. So, up to four employees, you will pay a flat monthly fee of $39.

Customer Opinions

Most of the reviews are positive. Clients appreciate how affordable the service is compared to the majority of other payroll options out there. Many said that Savvy Nanny is a useful tool because it helps them manage their taxes and pay their nannies. On the other hand, it seems that certain individuals may find the setup process a tad complex but still, they are pleased with how the system works due to the app’s wizard feature.

Pros

  • It’s an inexpensive payroll service;
  • The interface is user-friendly;
  • The fee remains the same even if you have multiple employees (but not more than four);
  • It’s time-saving and the setup process isn’t that hard.

Cons

  • Filing local taxes isn’t available for all regions;
  • If you want to benefit from the free trial period, you must provide your credit card details;
  • Customer service lacks phone support and it cannot be accessed on demand;
  • This service isn’t available for use in all states.

4. NannyChex


This is the best option if you want to benefit from a fully outsourced payroll. It was created for those parents who want to remain stress-free by not handling their nannies’ payrolls at all. NannyChex is fully automated. In other words, it will do the entire job in your place, from registering users as employers in their states to paying tax bills. Compared to this industry’s standard costs, the pricing of this service is average.

Features

Ease of Use: This service is quite easy to use. You must insert some details about your identity that are required for the setup: date of birth, full name, your nanny’s name, pay frequency, etc. The company assigns a dedicated personal account specialist who will help you with everything you need regarding taxes, year-end tax details, and your nanny’s payroll. Furthermore, the tool offers simplified reports that feature your employee’s working hours.

Automation: Every feature provided by NannyChex is more or less automated. Even those users that select the Taxes Only payment plan will benefit from the platform’s paycheck calculator which helps users determine how and what to pay. This service is so nicely structured and well-thought that is creates your employee’s account without waking you through the entire process.

Customer Service: During working days, the customer support department can be contacted between 7 a.m. and 5 p.m. You can contact the company’s representatives via email or by phone. There’s also the possibility to use a Contact Us form that they published on the website.

Pricing

Instead of using a flat rate, the company provides two pricing options. The annual total cost ranges between $695 and $795. Users can select one of the following pricing options: Taxes Only (costs around $695 per year; the payroll assistance is free but users must write their own checks) and Full Service (costs $795 per year plus some additional processing costs; this package comes with extra features and a greater level of automation).

Customer Opinions

Most clients like this service and state that it does plenty of useful things without charging too much. One thing that people appreciate the most about NannyChex is their customer support. I was simply unable to find any negative reviews. Probably the main issues could be the one regarding the working hours of the company’s client support.

Pros

  • With NannyChex, you won’t have to worry about paychecks or payrolls errors;
  • It has a simple setup which is easy to complete, especially when you think that some of the users are beginners;
  • There’s a live tech customer support via phone;
  • You can choose from three available packages: the basic service, the enhanced option, and the full-service alternative;
  • It can be used in all the states.

Cons

  • Customer support isn’t available around the clock;
  • Compared to other similar providers, NannyChex offers fewer customizable features.

Final Verdict

Paying your nanny on time while also complying with all the laws regarding payroll taxes can be a daunting task, especially if you have never dealt with these things before. That’s why using the right payroll service that suits your needs is crucial. As you can see, there are plenty of options out there so you should choose the one that matches your preferences in terms of automation, processes, etc. Most services offer great value for the money and you can even find some that are both good and affordable.

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